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Terms & Conditions

Welcome to SeroTone Fitness. These Terms and Conditions govern your access to and use of our website and services, by using our website, you agree to these Terms in full.

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1. Eligibility

To use our services, you must be at least 16 years old or have the consent of a legal guardian. By booking a class, you confirm that you meet this requirement and are capable of safely participating in group fitness activities.

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2. Account Registration

To book classes, you may need to create an account. You agree to:

  • Provide accurate and current information

  • Keep your login credentials secure

  • Notify us immediately of any unauthorized use of your account

We are not responsible for any loss resulting from unauthorized use of your account.

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3. Class Bookings and Payments

  • All group fitness classes must be booked through our website.

  • Payment is due at the time of booking unless otherwise specified.

  • We reserve the right to change pricing or class availability at any time.

You’ll receive a confirmation email once your booking is complete. Please check your spam folder if you do not receive it.

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4. Cancellation & No-Show Policy

  • Cancellations must be made at least 24 hours before the class start time to avoid penalties.

  • No-shows or late cancellations may result in a fee or loss of that session.

  • If we cancel a class, you will receive a full refund or credit to use toward a future class.

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5. Participation and Health

By joining a group fitness class, you confirm that:

  • You are in good physical condition and know of no medical reason why you cannot participate

  • You have consulted with a medical professional if needed

  • You participate at your own risk

We are not responsible for any injury, loss, or damage resulting from your participation.

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6. Code of Conduct

We are committed to providing a safe and respectful group fitness environment. You agree to:

  • Arrive on time and follow instructor guidance

  • Treat instructors and fellow participants with respect

  • Avoid disruptive or inappropriate behavior

We reserve the right to remove users who violate these guidelines.

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7. Intellectual Property

All content on the website, including class materials, videos, branding, and graphics, is owned by SeroTone Fitness or its licensors. You may not reuse or distribute any content without our written permission.

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8. Limitation of Liability

We do our best to provide a reliable platform and high-quality fitness experiences. However, we do not guarantee that our website will be uninterrupted or error-free.

To the fullest extent permitted by law, we are not liable for any:

  • Personal injury

  • Property damage

  • Losses resulting from technical issues or misuse of our services

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9. Modifications to Terms

We may update these Terms periodically. When we do, we will post the revised Terms on this page with an updated effective date. Continued use of the site means you accept the updated Terms.

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10. Contact Information

For any questions or concerns, please contact us:
📧 Email: serotonefitness@gmail.com
📞 Phone: 07843 142343

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